DEKRA Arbeit Group receives two customer awards
The DEKRA Arbeit Group is delighted to have received two new awards in autumn 2018. Firstly, DEKRA Arbeit was again awarded the seal of approval from WirtschaftsWoche for “very high customer confidence” and was voted one of Germany’s most trusted personnel service providers for the fourth time in a row. Secondly, the Stuttgart-based company was awarded the "Service Champions" seal of approval from daily newspaper Die Welt for the first time, and is henceforth regarded as the “Number 1 in customer service experience” in the personnel sector.
“Naturally we are delighted with the trust our customers have placed in us through these awards,” says Boban Kudranovic, Head of Marketing at the DEKRA Arbeit Group. “Not only does this confirm that our approach to personnel services is highly appreciated by our customers, it also shows that we are still succeeding in realising our customer’s wishes, day after day. We are very proud of this, and it’s exactly how we want to continue.” Both seals of approval are awarded in cooperation with ServiceValue GmbH, and are determined on the basis of anonymous customer surveys. The service providers under assessment are not told which of their customer companies are being surveyed, or the exact dates of the survey. In both cases, average values are calculated for the industry in question and compared to each company’s individual results. Awards are only given for above-average performance.